About SmartNexx
Who is SmartNexx?
SmartNexx is an award winning product design and innovation company that offers an exclusive line of SMART products and gadgets at incredibly affordable prices. We go above and beyond to make each and every one of our customers’ shopping experience a delight.
Payments
What payment methods do you accept?
We accept payments via PayPal and credit card (Visa, MasterCard, American Express, CB, and JCB). Only cards with a three- or four-digit security code can be used. We do not accept payments via cash, check, or bank transfer.
We also accept cryptocurrency payments up on request.
Please note, you can only pay in Euros with Carte Bancaire, and you cannot pay in Chinese Yuan or the United Arab Emirates Dirham when using PayPal.
Your Account & Orders
How secure is my personal information?
SmartNexx.com adheres to highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Shipping & Returns
How long does delivery take?
Usually 5-10 days. Due to high demand of some of our most popular products, please allow 1-3 weeks for delivery.
* If the item is shipped from our warehouse in US, it will be 3-7 days (it will be written on the product page)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@nexxinc.com
If your order hasn’t arrived within 45 days of the date of original purchase, contact our support team for a full refund of your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).