Guarantee

We guarantee your products will arrive in perfect condition. If not, we replace them for free as part of our 30-Day Customer Happiness Guarantee. Reach out to us with a photo within 30 days of receipt to receive a free replacement.

The guarantee applies to all online and in-store purchases within the first 30 days. We require photos as proof of damage and to help us improve our packaging process. You can also bring an online order into any of our shops for a replacement. Inventory online and in-store differs, so we recommend calling your closest shop in advance to ensure availability.